- Call : 03 9478 3163
- info@ibm.vic.edu.au
IBM Orientation Program
As part of your enrolment in this program, you will need to attend an Orientation Program. The Program covers a broad range of topics.

The purpose of the Program is to provide an overview of the course you are studying, the institution in which you are studying and important information regarding how we can assist you with your studies and support your time studying in Australia. The program provides information to Institute of Business and Management (Victoria)’s students on a range of topics including:
The Australian VET Quality Framework and your qualification
College’s affiliations, role and responsibilities
Our staff and their capabilities
Resources, facilities and equipment
Help that is available to you with regard to the English language and academic support for your studies
Help available to assist you to adjust to life in Australia and to your new course
Services available to you, from the college, and from other sources to assist you in meeting your course requirements and maintaining your attendance.
Availability of welfare services
Our critical incident policy
Your contact person at the college for support in academic and non-academic matters
Non transfer policy prior to six (6) months of commencing your studies
Transferring providers and how it works
Complaint’s handling
Grievance handling
External, independent complaints referral and appeals
Role of the Fair Work Ombudsman
Your continued enrolment during a complaint or appeal
Monitoring your course progress and supporting you
Monitoring your attendance
Expected duration of course completion
How we maintain student records
Intervention strategies to help you complete your course
Our verbal and written communications with you: Letters and other correspondence
Non satisfactory student progress, attendance and compulsory reporting by us
Course structure and content
Course credits
Modes and methods of delivery
Plagiarism
Assessment
Results
Disciplinary procedures
Informing the students of an intent to suspend or cancel their enrolment
Student surveys