Institute of Business and Management (IBM VIC)

Facebook
Menu
Enrol Now

Student Services

STUDENT SUPPORT SERVICES

At the Institute of Business and Management (Victoria), our aim is to ensure you fully benefit from your experience in Melbourne. We are dedicated to supporting you not only in your academic pursuits but also in your overall wellbeing and experiences beyond the campus.

Our committed staff members are eager to assist you with your studies, assessments, accommodation, and any other concerns you may have.

  • Processing of enrolments.
  • Payment of fees and other charges.
  • Orientation support.
  • Handling refunds.
  • Enrolment and re-enrolment enquiries.
  • Maintaining student records, including assessments and course completion information.
  • Handling requests for documents, student ID cards, letters, and statements of results.
  • Processing credit transfers and Recognition of Prior Learning (RPL).
  • Receiving and managing complaints and appeals.
  • Processing deferment, suspension, and student-initiated cancellations.

STUDENT WELFARE STAFF

For other matters, Institute of Business and Management (Victoria) has a dedicated team of student support staff and a student welfare officer to look after the student needs. Student may seek the following services:

  • Information about transport, accommodation, public services, life in Melbourne.
  • Career advice.
  • Resume preparation
  • Student extracurricular activities.
  • Medical care and health insurance.
  • Personal matter consultation.
  • Rights and responsibilities of international students.
  • General information and enquiries.

CRITICAL INCIDENT OR EMERGENCY

Institute of Business and Management (Victoria) has a designated staff member who our students can contact in case of a critical incident or emergency.

Contacts

Students should contact them if you find yourself in critical incidents or emergencies, which include but are not limited to:

  • Medical emergencies involving a student
  • Critical illness of a student.
  • Sexual Assault
  • Mental Health Crisis
  • Drug / Alcohol Overdose
  • Campus Disturbance / Riot
  • Fire / Explosion with Injuries or Significant Damage
  • Natural Disasters (in Australia and overseas)
  • Airplane Crashes
  • International Hostage Situations/ Kidnappings
  • National Emergencies
  • Hate/Bias
Call Now Button